Swappa's typical response time for help requests is around 20 minutes GameStop) right on many of the games' pages . Swap Spots are currently available in CellPhoneRepaid locations nationwide. PayPal says nothing can be done until payment goes through. Swappa Fair Fees Create a listing for free. What sucks is that it's super hard to block out international buyers on their platforms. A buyer on Swappa sent me money on PayPal but the payment says pending. Get paid post inspection. Case study - 97% success rate. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. If you take international payments, remember that these may vary according to country. Usually, this will be by email. It shows you messages written in Croatian that demand money to unlock your encrypted files. Please address the issues on the sale you purchased this through. Annoying. We may receive commissions for purchases made through these links. Tablets iPad, Android, Kindle, Windows. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. This keeps scammers away so you can By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. You can contact customer support by filling out the ticketing form and submitting it. The other transaction completed right away. We have a team of Swappa experts that are here to help! The company is accredited by the Better Business Bureau. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). How can I check my device's IMEI to ensure it's clean? Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Swappa does keep 10 dollars on every sale though. Learn more about how payments work on Swappa. It's still PENDING!!! I got scammed sending to a forwarding address. Devices cannot be blocked, nor reported lost and or stolen. I don't trust this buyer at all. Again, it is my opinion. A listing's price includes shipping costs and other fees. Most payments go through some kind of authorisation process before they are presented for payment. What is a freight forwarding / reshipper company? When should an item be shipped after being purchased? Service 313 Value 316 Shipping 307 Returns 113 Quality 314 This company does not typically respond to reviews Positive reviews (last 12 months): 52% View ratings trends Once you see your device in the list, select it to move to the next step. What criteria does a product have to meet to be listed on Swappa? I would rather send this item to someone I can trust better. Swappa is a safe and recommended platform for selling items online. Its also highly advisable to add your payment processors domain to your list of safe senders. But note that you can only list electronics in good working condition. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. How can I locate the IMEI / Serial Number for my device? Can I sell devices on Swappa that are international (Outside of the US) in origin? Do you have Personal account or a Business account ?? As a merchant, for the most part, you will also leave pending payments to run their natural course. This can be related to a number of different reasons: If you're unsure why your listing hasn't been approved after several hours, and you haven't received any emails from us (be sure to check spam and junk mail folders! That's really fast. 1999-2023 PayPal, Inc. All rights reserved. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Press J to jump to the feed. I have sold mostly on r/hardwareswap. I had a local buyer purchase my other listing who I trust a lot more. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis What payment methods are supported on Swappa? So I'm desperately trying to unlink my PayPal account from eBay. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. Disclosure: This site contains affiliate links to other sites. New to Swappa? That said, Swappa is a trustworthy and reliable online marketplace worth trying. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. Read more on our blog. I don't know where else to turn. Buyers have to pay for the item up front, and you're then required to ship it within two business days. What to do now Microsoft doesn't recommend you pay the fee. If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. What does this mean? Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. Once the payment request is presented, the bank will release the funds. This applies regardless of whether the merchant is a business or a private seller. Once it sells, buyers and sellers each pay a small 3% fee . I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. In most cases, this simply means that you need to wait for this to happen. They simply need to connect to banks for the actual transfer of funds. Disclosure: This site contains affiliate links to other sites. And what can you do about it? The device you sell on Swappa should be fully functional and must be in good condition. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. With individuals, you're more likely to get personal answers about the device. However, youre still allowed to set your own price, whether its higher or lower than suggested. This section is for people seeking to buy items locally. Swappa has fantastic support and we're quick to answer questions! Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. Note: Holidays do not count as business days. 1,616 . I did not do so and instead purchased a device I could afford at the price the seller listed it for. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. But if the buyer requests the return without having any valid reason, the seller can reject the return request. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. What could be another reason that this buyers payment would be held? Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. Laptops including MacBooks, Windows, and Chromebooks. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. This user also has created . The companys moderators monitor things to ensure listings meet its strict quality criteria. Every product has listing requirements and an approval process to ensure confident shopping. Also, remember that purchases can take 1-3 days, sometimes more, to clear with the bank. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Our ransomware page has more information on this type of threat. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. The used games that aren't priced competitively (e.g. Today's biggest discount: your purchase. In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. Both platforms have a user-friendly interface that is easy to navigate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This will minimise the risk of an important email being sent to spam. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. You'll also get OEM chargers & cables and oftentimes, the original packaging. 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